👥 Having just one contact person might sound great — but what happens if they get sick, go on vacation, or leave the company?

That’s why at Management One, you get two dedicated contacts who work together to manage your property.

🤝 Why Two Points of Contact Work Better

• Maintenance Representative: You’ll have a who handles all repairs and works directly with you, your resident, and our vendors.
• Accounting & Customer Service Representative:  Who can help with contracts, lease renewals, and any billing questions.
• If one person is out, the other already knows your property and keeps things running smoothly.

💬 We’re Relationship-Based — Not Transactional

• During your first 30 days, we’ll call you every week to make sure everything is going smoothly.
• After that, we’ll check in every other month — for life.
• You’ll never have to chase us down — we call you first.

🔧  Faster Repairs. Happier Residents. Longer Tenancies.

Yes — but it depends on whether your property is vacant or occupied.

🏠 When the Property Is Vacant

Here’s how it works:

• We inspect the home and give you a written estimate with prices for each item.
• You can choose:
  • ✅ Do all the repairs, painting and cleaning yourself, or
  • 🔨 Have us handle everything for you.
• If you do the work, you or your contractor must complete all repairs and cleaning.
  (We can’t split the job — too many people involved causes delays.)
• If we do the work, you’ll approve the price, send funds, and we’ll complete repairs fast — about $1,000 in repairs each business day.
• Remember: Vacancy is expensive! Every empty day can cost $100–$150 in lost rent, which can add up to $3,000 or more in just 20 days.

🧍 When the Property Is Occupied

Once a resident lives in the property, Management One must handle all repairs.
Here’s why:

• 🕒 Speed matters! If repairs aren’t done quickly and correctly, residents move out 7 times faster.
• 📅 We can’t control your or your contractor’s schedule, which can cause confusion and delays.
• ⚠️ Liability risk: If a repair goes wrong and your contractor isn’t properly licensed or insured, you could be held responsible as your insurance may not pay.
• 💡 Fast, professional repairs keep residents happy — some have stayed with us for 30+ years!

🌟 Benefits When We Handle Repairs

• Residents stay longer, reducing vacancy and costly turnover repairs (which can cost $2,500–$7,000 each time).
• You enjoy hassle-free ownership — we take care of everything while you stay protected.
• You stay in control: any repair over $375 requires your approval.