A: As your property management company, we handle all the lease preparation and execution. We will send you a signed copy of the lease for your records.
By Ken Hopscotch|2026-04-07T06:51:43-07:00February 14, 2026|FAQ Owner|Comments Off on Do I get to see the lease or sign it?
A: Rent is due between the 1st and the 5th the month. Once the rent is received in our office, we will process it and send it to you electronically within 24-48 business hours, if you have signed up for this method of payment. If not, then a check will be mailed to you.
By Ken Hopscotch|2026-04-07T06:44:12-07:00February 12, 2026|FAQ Owner|Comments Off on How and when do I get my checks?
A: You can access your account 24/7 via your online portal. In your portal you will find, the monthly newsletter, your accounting statement, any violations that may have been issued to your resident, and more.
By Ken Hopscotch|2026-04-07T06:41:31-07:00February 6, 2026|FAQ Owner|Comments Off on What type of reports do I get and how often?
A: Management One holds the security deposit as long as we manage the property in a non-interest-bearing trust account. Upon the resident moving out, we will disperse the deposit based on the condition of the property.
By Ken Hopscotch|2026-04-07T06:40:47-07:00February 5, 2026|FAQ Owner|Comments Off on Who holds the Resident’s security deposit?